| Issue ID | 1237114 |
| Internal NHTSA # | 10789120 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2008 |
| File date | 21/10/15 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | We parked the vehicle in a store parking lot after driving for 40 minutes, went into the store for 30 minutes came out and car would not start, steering would not unlock and shifter would not come out of park. Towed to mercedes benz of san jose and was told electronic steering lock had failed. Contacted mercedes benz as vehicle only had 52,000 miles and mercedes customer relations stated this was not the first time they had heard of this. They gave $200. 00 toward the $1100. 00 repair. I asked if this could of happened while i was driving and he stated he never heard of that but did not guarentee it was not possible. If this had happened while driving the wheel would have locked and i would not have been able to steer. |
| Vehicle Mileage at Failure | 52228 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAN JOSE, CA |
| VIN pattern | WDDGF54X18FXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |